The DGT payment platform is having issues with given cards, especially when trying to pay a fine from third countries. The error message is pretty vague: 'Error: it was not possible to conduct the operation'.
In these cases the only alternative seems to be making a bank transfer.
Where is the reply form to identify the driver?
When you receive a notification from the Spanish traffic authorities it says that 'If you were not the driver [...] you are obliged to submit the reply form...', but there is no reply form in the letter. How do you identify the driver then? According to the Spanish Traffic Law, to identify the driver you must provide the following data,
- Record number
- Full name
- Driving licence
- Postal address
- Copy of the driving licence (if the driver is not registered as a driver in Spain)
The best way to identify the driver is using your own form including all the information required.
More information about how to identify the driver.
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